Returns & Refunds

Return window: You may request a return within 30 days of delivery.

Condition: Items must be unused, in original condition, and in original packaging where practical. Products showing clear use, missing parts, or damage caused after delivery may be declined.

How to start: Email [email protected] with your order number and reason, or use the Contact form. We will confirm eligibility and send return instructions.

Who pays return shipping:

• Buyer’s remorse / change of mind: customer pays return shipping unless we confirm otherwise in writing for that order.
• Damaged, defective, or wrong-item shipments: we cover return shipping or arrange a replacement after you send photos and order details.

Fees: No restocking fee.

Refunds: Issued to the original payment method after we receive and inspect the return, typically within 5–10 business days of receipt. Card networks may take additional time to post the credit. Original outbound shipping is not refunded on buyer’s remorse returns when outbound shipping was free.

Cancellations: We can cancel before supplier fulfillment when possible. Once fulfillment has started, standard return rules apply.